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LIVE Troubleshooting - Things to Try First

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This post has 113 Replies | 32 Followers
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finder95 replied on Mon, Sep 28 2009 2:59 PM

please guys...they have stolen me 50 bucks...

please

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Swordzzz replied on Mon, Sep 28 2009 3:01 PM

I don't understand why microsoft sell games in Brazil if we can't play it. This is stealing money. I know people who bought a Xbox 360 but can't play online because they registered a Brazil account.

Top 10 Contributor
Posts 1,643

Guys please try to understand LIVE is not required to play the game. LIVE is bonus online feature which is not available in all regions unfortunately.

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finder95 replied on Mon, Sep 28 2009 3:23 PM

but i already played red faction g single player, i just wanted to buy it because of the mulplayer!

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Swordzzz replied on Mon, Sep 28 2009 3:23 PM

He bought the game, he have a US account, but he can't connect, he is getting "can not connect to live" Is nothing to do with the region...

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Hey guys, I've been playing RFG since the day it came out for PC and I've been loving it. But suddenly today when I tried to play it, GFWL tells me I can't log in. And I know GFWL is still up and working, and that my info is right because I actually went and logged into GFWL outside of the game. So as I have GFWL open on my computer, the game tells me I can't connect to GFWL somehow... When it tells me I can't connect I click "network status" and it shows my network adapter to be "Hamachi (Registry Override)" And though I'm not entirely sure what that means, I'm pretty sure that's not right. Now I've had hamachi since waaaay before I got the game so I don't know why it would suddenly be trying to mess with it. and I've tried turning hamachi off. I have no idea what to do and I'm desperate to get this fixed. So if you guys could help me out I'd really appreciate it!

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finder95 replied on Mon, Sep 28 2009 4:12 PM

no help?

not even a hint?

ok then

Top 25 Contributor
Male
Posts 937

finder95:

no help?

not even a hint?

ok then

Refresh your TCP/IP stack and winsock

Make sure you have enabled the features on your router that need to be:

Enable these settings:

MTU: 1500
NAT: OPEN, enabled
UPnP: enabled


If you require assistance opening them, please follow this link:

Please note: some games may require additional ports. Please view the following article for details on opening these ports:

http://support.microsoft.com/kb/937424

Forward or open these ports:

    * UDP 53
    * UDP 88
    * UDP 3074
    * TCP 3074
    * TCP 80
    * TCP 53
    * TCP 443

Connection Tutorial:

http://forums.gamesforwindows.com/t/6688.aspx

and

http://forums.gamesforwindows.com/t/4403.aspx

try completely uninstalling the client and game as a last resort.

reinstall the client first and verify it works then install the game.

Top 200 Contributor
Male
Posts 53

Hey i get 0x800700b7 instantly when trying to update dow II

Hard Work has pays off in the future....LaZyNess pay off NOW

Qwerty all the way!

Top 25 Contributor
Male
Posts 937

Is this a Steam game?

You may have to go to Steam and do a manual update.  Give it a try.

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Posts 2,636
ICptJackSparrow replied on Fri, Oct 16 2009 9:09 AM

Try this advice by Given to Fly, it's pretty much the best way to handle updates on Steam:

GivenToFly11:

'Automatic Updates' updates the Steam client itself.

Before you waste $50 (if you can't return it) let's try a few things.

First thing first. Right click DoW II (on your Steam Games menu) and click on Updates. Does it say 'Always keep this game up to date'?If not check that, restart the Steam client, and check if the game is updating.

If it already is on 'Always keep this....',

do this next. Click on 'Verify game cache' in the 'Local Files' tab. Once it is finished run the game. 

If nothing, exit Steam entirely, restart your computer, start Steam, and see if DoW II is updating. If not launch it. If again it doesn't work uninstall the game via right clicking the icon and 'Delete Local Content.'

Before doing so I recommend doing this to keep your saved games.

Go into Documents, My games, Dawn of War 2, Saved games.

^ Back up everything in that folder.

Now once you uninstall it go into your Steam folder and delete the DoW II folder entirely.

Restart and reinstall your game.

 

That's pretty much how I've always handled my troublesome Steam games, and following these steps have worked for me for years now.

Top 200 Contributor
Male
Posts 53

Thanks , I Reinstalled using the way above and now updates fine ,thanks and just for the record i had a virus muddling with my registry before this so No blame for steam or gfwl they are both good services

Hard Work has pays off in the future....LaZyNess pay off NOW

Qwerty all the way!

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Posts 1
KTjki replied on Sun, Jan 3 2010 11:18 AM

This is a message can not log in after
The profile could not be signed in LIVE. There may be a network problem or the Windows Live ID service may not be available
I have not solve this problem.
I used to change the way all your programs, but still can not.
There are ways to help me do I want to play wawnwar2.
This is with the floating IP, or whether there are differences between a fixed IP.
Hope someone can help me solve this problem or I can not play a
Just can not log in LIVE platform ""
I want to play wawnwar2.
Thank you, if someone can help me solve this problem I would be very grateful thank you
I am not an English-speaking
I use translation machines to help me to write this reply for help

 

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GIOBOOM replied on Thu, Jan 21 2010 4:44 PM

Method 1 - Reset/Repair TCPIP Stack worked for me.

Bought Dirt 2 off Steam and got Error Code: 0x80151911.

Still wondering what the problem was...

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Posts 1
pochpro replied on Sun, Feb 7 2010 9:35 AM

i am getting a different error code....80048821... authetication failed.... i don't understand what is happening can you please help me

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