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Buying Points - Changing Region

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MSLiveSUUUUUCKS Posted: Sat, Sep 26 2009 4:24 PM

Hi all, if anyone could help with this I'd appreciate it.

I am trying to buy the Fallout 3 add-on, Broken Steel from GFWL.  For that I need points and when I click the 'add' option I get directed to the XBox Live website.

Fine... so far, so good.

First thing I need to do is enter a billing address.  But here is the problem... the 'Country/Region' field says 'United States' and I live in Canada and the field is static.  Of course this stops me from entering valid billing info.

I've tried everything and in typical MS style, there are a thousand different places to do the same thing and none of them seem to do anything useful.

Does anyone know how I can edit my location so that XBox Live updates properly?

Thanks!

Top 100 Contributor
Posts 80

I would suggest trying to goto Billing.Microsoft.com and updating all billing infomation there.

However.

If youve created an American Gamertag, and not a Canadian, you may need to simply create a Gamertag with the proper country selected on creation. As Gamertags are regions specific and basically region locked after creation.

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